Naeemsons Terms of Service

Last Updated: November 22, 2025

1. Introduction

Welcome to Naeemsons ("we," "our," or "us"). These Terms and Conditions govern your use of our website and services for purchasing home decor, electronics, toys, garments, and grocery items. By accessing or using our services, you agree to comply with these terms.

2. Order Acceptance

All orders placed through our website are subject to acceptance by Naeemsons. We reserve the right to refuse or cancel any order for any reason at any time. In case of order cancellation, we will notify you and refund any payments made.

3. Pricing and Payment

  • All prices are in Pakistani Rupees (PKR) and inclusive of applicable taxes unless stated otherwise.
  • We accept cash on delivery (COD) and bank transfers as payment methods.
  • Prices are subject to change without notice, but changes will not affect accepted orders.

4. Delivery Policy

  • Delivery times are estimates and not guaranteed.
  • We deliver throughout Pakistan with varying delivery charges based on location.
  • Customers must inspect goods upon delivery and report any damages within 24 hours.

5. Returns and Refunds

  • Defective or damaged items may be returned within 7 days of delivery.
  • Returns must include original packaging and tags.
  • Refunds will be processed within 14 business days after receiving returned items.
  • Customized or special order items cannot be returned unless defective.

6. Intellectual Property

All content on our website, including images, text, and logos, is the property of Naeemsons and protected by copyright laws. Unauthorized use is strictly prohibited.

7. Limitation of Liability

Naeemsons shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services beyond the purchase price of the product.

8. Privacy Policy

Your personal information is protected under our Privacy Policy. We collect only necessary data to process your orders and improve our services. We do not share your information with third parties without your consent.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts in Rawalpindi.

10. Changes to Terms

Naeemsons reserves the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the new Terms.

Contact Us

For questions about these Terms, please contact us at:

Email: legal@naeemsons.com

Phone: 0333 9555800

Address: U - 21 Old Subzi Mandi, Raja Bazaar, Rawalpindi, Pakistan